Returns, Refunds & Exchanges
Don’t think your order is right for you? Don’t sweat it!
TASHKILA offers free and easy returns within 7 days after delivery
Returning Of Item
Returning item is easy. Make sure your item is returnable with the following checklist
Exchanges are only available for size and/or colour of the same style. Exchanging for a different product is strictly not allowed. Health and beauty products are non exchangeable and refundable. We recommend to return your original item for a refund and place a new order for the different product.
Please note that items Sold by Sellers as well as those in the Non-Exchangeable & Non-Refundable Items & Brands list are not available for exchange unless stated otherwise.
Sale items are non-exchangeable.
Refunds are by default, is your original payment method. Sale items are non-refundable.
For Bank Transfer refund option, please ensure that the following details are provided completely and correctly:
- Full Name as Registered with Bank Account :
- Bank Name & Account Type :
- Account Number :
- Bank Code :
- Branch Code :
- TASHKILA reserves the rights to withhold any refunds if your original item has not reached our mailing address.
- If your exchange item is unavailable, we will proceed to refund you fully by default payment.
- Shipping fees are non-refundable.
- Ensure that refund details given are correct and complete.
- Voucher codes cannot be re-issued and are non-refundable. If you return an item which was purchased using a voucher code, only the final paid price (after discount) will be refunded.
- We are unable to accommodate any refund reversal requests if 28 days from the refund date.
- Not applicable for Sale Item